Hi all,
When creating a disk library on a media agent, I get the folllowing error message:
Installation Directory lookup failed for given MediaAgent.
Doesn’t matter if I select a local folder or a network location… We are running feature release 11.24…
Anyone any idea where to look?
Regards,
Bart
I ended up reinstalling the Commvault software completely. After reinstallation I was able to add the disk library.
Appreciate you coming back and sharing the solution! You shouldn’t have to reinstall, though I’m glad you are back online.
If you don’t mind, open a support case so they can look for the RCA and aim for a permanent fix (if possible) so it doesn’t happen again 
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