Upon attempting a 1-Touch restore on a linux box (bare metal) we get the following:
Error
Post Install Operations Failed.
Error: qlogin failed.
Logs available at URL: http:///
Is there something simple we are missing here?
I was able to use the same account to login to commserve from the 1-Touch backup source client with the credentials used in the restore, so it must be something else we are doing wrong.
Any ideas?
Qlogin error during 1-Touch Post-Install Operations Failed
+2
- Vaulter
- 217 replies
-
2 May 2023
Hi
Im assuming this is failing in phase - II after the 1 touch recovery process attempts to install commvault.
From the 1 touch console use ATL + F2 and switch to the console
navigate to /var/log/commvault/Log_Files
review the install.log, qcommand.log & SimCallWrapper.log for the exact failure
Some of the common factors are if the client is unable to communicate back to the Commserve or if its unable to resolve the FQDN of the CS hostname
The logs will provide details of the failure.
Regards,
Gowri Shankar
+2
This is the error message we have found in the logs.
We also tried to use the CLI on the recovery target machine to use qlogin and got the same error with the credentials verified to work with qlogin from the source client of the 1-Touch backup.
| 0x202 | Failed to connect to QSDK Server |
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