Qlogin not working after OS upgrade

Question

Hello,

Last week we upgrade OS from 2012 to 2022 with SQl 2019. And now i see that one of the user cannot qlogin on another client to run a script. Its saying that username or passwoord invaled. But with the same user i can log in on webinterface or command center.

EvSecurityMgr::userLogin() - Socket [0x00000000000019AC]: LOGIN ERROR: Invalid login/password attempt with UserName

With another user can i have no probleem to qlogin

Now i want to create a new user but i need change from normaal password to Strong Paswoord -ps. Any idee how i do it?

Damian Andre · Accepted Answer

Hi @Egor Skepko.On the CommServe there is a qsdk.log - might be worth seeing what is printed there when the login fails for the remote client/user. CVD.log on the Commserve may have something too.The OS upgrade should not have had any impact - but its strange that it correlates. Did you upgrade the Commvault version as the same time ?

Egor Skepko · Answer

@Damian Andrein the qsdk.log i see only:LoginRequestWorker::DoWork [11098] Processing Login request received for user[xxxxx] from hostName [xxxxx] isGuidBasedSession:[true]14668 2060 04/26 06:09:31 --- CSConnection::ActUserLogin [xxxxxx:19 ]  QSDK error received: [329]14668 2060 04/26 06:09:31 --- CSConnection::Login [xxxxx:19 ] Login failure for User:xxxxxx for CommServer: xxxxx14668 2060 04/26 06:09:31 --- LoginRequestWorker::SessionLogin [11098] Login to CommServer failed with error 329On CVD log nothing to find.Maybe the passwoord not meet the requiments? If i make a new passwoord how can i get string of Passwoord Strong ?

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