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Query on Microsoft Teams compliance Capabilities

  • July 21, 2022
  • 5 replies
  • 104 views
P
Vaulter
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Hi All ,

One of my customer has requirement , wherein they want “individual Teams Chat messages”  for all the users , not be retained more than 60 days.
Going through commvault documentation my understanding is user's Microsoft Teams Chat messages are stored to a hidden/not exposed folder to a user's mailbox and is backed up as per exchange archiving policies .
My Exchange Archiving policy is configured to retain data for infinity.

Queries :
Does OneDrive backup stores personal team chat as well or it is only used to store documents shared in Teams chat ?
If yes , where on OneDrive teams personal chats are stored ? 

Is there a way we can create separate retentions for “individual Teams Chat messages” within same archiving policy ?

 

 

Best answer by Pratyush

@Mike Struening Creating a new o365 client was not a viable option as this would have required to exclude all other folders from users mailbox backup ( to ensure we are not backing up same data twice) and is not that convenient . Different users would have different set of folders created under the mailbox .Could not find a better solution for this requirement . Basically ,It is either chat messages adhere to email policy or we do not archive them at all .

5 replies

O
Vaulter
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  • OrazanVaulter
  • Vaulter
  • July 21, 2022

Good afternoon.  Personal messages are stored in the users mailboxes while files shared in chats are stored in OneDrive.  There are no personal chats stored in OneDrive.

Mike Struening
P
P
Vaulter
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  • PratyushVaulter
  • Author
  • Vaulter
  • July 25, 2022

@Orazan  Thank you for the reply . Any idea on second part of query ?

Is there a way we can create separate retentions for “individual Teams Chat messages” within same archiving policy ?

 I believe if we do not have option to use same Archive Policy , alternate way would be to create a new o365 client and include Team chats alone in the backup with required retention . 

Is there other best options to achieve this requirement ? 

Mike Struening
Vaulter
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@Pratyush , were you able to confirm your thought about creating a new o365 client to get different retentions?

https://www.linkedin.com/in/michael-struening
P
Vaulter
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  • PratyushVaulter
  • Author
  • Vaulter
  • Answer
  • September 6, 2022

@Mike Struening Creating a new o365 client was not a viable option as this would have required to exclude all other folders from users mailbox backup ( to ensure we are not backing up same data twice) and is not that convenient . Different users would have different set of folders created under the mailbox .Could not find a better solution for this requirement . Basically ,It is either chat messages adhere to email policy or we do not archive them at all .

Mike Struening
Vaulter
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Appreciate you coming back to confirm the answer.

https://www.linkedin.com/in/michael-struening
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