I have a webserver we are no longer using (webserver is now hosted by commserve), and this webserver was also tagged/installed/configured as a media agent. However: it performed no media agent functions, just the webserver. My beliefs in “how to retire a media agent” are:
- Right click on media agent, choose “Delete media Agent”. A warning pop-up appears: says to view ‘media Agent impact Deletion report’ (and follow impact/remediation steps from there) and then when ready to actually delete the media agent, type in a long phrase to confirm deletion.
- Perform any remediation steps in the report so the report is ‘empty (and mine is, as it was never really used as a media agent).
- Put media agent into maintenance mode?
- Using the Commvault services UI/tool: Shut down the CommVault services on the media agent, set them to “not restart services”, and power off server/OS.
- Delicense the client associated with the media agent (i.e. it has the same name). I chose to use the “retire server workflow” to do this (and it failed here for me)
- Re-do the media agent deletion step (first step above), and maybe for sanity rerun the report to make sure its “clean” for double checking, then type in the confirmation phrase to delete.
When I get to the “delicense the client associated with the media agent” step, it fails and the client now has a red ‘x’ over the icon.
Questions:
Is the method above basically correct? Any other “gotchas” when doing this? Do I need to manually delicense the client or does ‘retiring it by typing in the confirmation phrase” clean up the associated client?