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Recover of mailboxes to PST

  • November 25, 2021
  • 4 replies
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K
Byte
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Hi, 

 

I will be very appreciate for help. 

 

Backup Office 365, it's about recovering mailboxes, e.g. to PST 
The backup itself is performed

Communication between servers is.

https://documentation.commvault.com/hitachivantara/v11/essential/7102_port_requirements_for_commvault.html

But I noticed something wrong.
I mean the proxy server - CVINDEX:
From ps it follows that there is no service installed on the CVINDEX server - index was previously, the operation with generating pst mailboxes was performed many times.
Currently I cannot install it manually, it shows a problem with IIS,
And in Windows IIS it works.

 

Best answer by Chris Hollis

@kszaf 


Hope you’re well.

Would be interested to see what the windows event logs are reporting. 

I’d suggest raising a support case as there are a couple of things we should be looking at here. 

Please let me know the case id once raised and I can track / advise from there.


Thanks,

Chris
 

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4 replies

Chris Hollis
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  • Chris HollisVaulter
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  • 333 replies
  • Answer
  • November 26, 2021

@kszaf 


Hope you’re well.

Would be interested to see what the windows event logs are reporting. 

I’d suggest raising a support case as there are a couple of things we should be looking at here. 

Please let me know the case id once raised and I can track / advise from there.


Thanks,

Chris
 

Mike Struening
Vaulter
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@kszaf , did you end up creating a case for this one?

If so, let me know the case number.

Thanks!

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
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@kszaf , following up on some threads.  Were you able to get this addressed on your own or via an incident?

 

Thanks!

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
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@kszaf , following up to see if you were able to reinstall IIS and get things eorking.

Thanks!

https://www.linkedin.com/in/michael-struening

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