Recover of mailboxes to PST

Question

Hi,

I will be very appreciate for help.

Backup Office 365, it's about recovering mailboxes, e.g. to PST
The backup itself is performed

Communication between servers is.

https://documentation.commvault.com/hitachivantara/v11/essential/7102_port_requirements_for_commvault.html

But I noticed something wrong.
I mean the proxy server - CVINDEX:
From ps it follows that there is no service installed on the CVINDEX server - index was previously, the operation with generating pst mailboxes was performed many times.
Currently I cannot install it manually, it shows a problem with IIS,
And in Windows IIS it works.

Best answer by Chris Hollis

@kszaf

Hope you’re well.

Would be interested to see what the windows event logs are reporting.

I’d suggest raising a support case as there are a couple of things we should be looking at here.

Please let me know the case id once raised and I can track / advise from there.

Thanks,

Chris

Chris Hollis · Accepted Answer

@kszafHope you’re well.Would be interested to see what the windows event logs are reporting.I’d suggest raising a support case as there are a couple of things we should be looking at here.Please let me know the case id once raised and I can track / advise from there.Thanks,Chris

Mike Struening · Answer

@kszaf, did you end up creating a case for this one?If so, let me know the case number.Thanks!

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