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Register client into diffrent Commcell WITHOUT installing a new instance / reinstalling existing IDAs?

  • April 7, 2022
  • 4 replies
  • 459 views
RubeckDK
Novice
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Hi folks.. 

 

Scenario:
- An system owner registers a client into a Commcell.
- The system owner realizes that he registered it into a wrong Commcell. 
- The system owner wants to register into the right Commcell WITHOUT uninstalling /installing the IDAs again.

 

Is there any way to "flush" the client config on the client itself so it can run the registration process again, this time targeting the correct Commcell? 

 

Thank you for any input you might have.... 

 

Kind regards
Rubeck

Best answer by Sebastien Merluzzi

HI @RubeckDK ,

In that case, can you check Name Management > Update Commserve for Clients:

 

Use this option in the destination CommCell if you performed CommCell Migration.

You would perform this operation on the clients that are now part of this new CommCell

 

Let me know please

Best Regards,

Sebastien

    If you have a question or comment, please create a topic

    4 replies

    S
    Vaulter
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    @RubeckDK 

    You should be able to do that via command center by your admins.

    From the Protect --> Laptops page.

    Let me know please

    Best Regards,

    Sebastien

    RubeckDK
    Novice
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    • RubeckDKNovice
    • Author
    • Novice
    • April 7, 2022

    Hi @Sebastien Merluzzi .

     

    This is not related to “laptops” in any way…..  A server owner registered his server into the wrong Commcell and now needs to register it to the correct one…  

    Thanks for your help with 220214-256, by the way ;-)

     

    /Kim

    S
    Vaulter
    Forum|alt.badge.img+14

    HI @RubeckDK ,

    In that case, can you check Name Management > Update Commserve for Clients:

     

    Use this option in the destination CommCell if you performed CommCell Migration.

    You would perform this operation on the clients that are now part of this new CommCell

     

    Let me know please

    Best Regards,

    Sebastien

    MichaelCapon
    Vaulter
    Forum|alt.badge.img+14

    Hi @RubeckDK,

     

    If @Sebastien Merluzzi ‘s steps don’t help you, you can try using SimCallWrapper on the client to register with the right CS. - See link below:
    https://documentation.commvault.com/11.24/expert/2121_registering_client_using_command_line.html

     

    Best Regards,
    Michael

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