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  • 7 July 2021
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Userlevel 4
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Question:

Does anyone know how I can resolve this issue ?

Error [By SMTPClient: Exceeded storage allocation. The server response was: 5.3.4 Error: message file too big] encountered while sending email for report [C:\Program Files\Commvault\ContentStore\Reports\JobsinStoragePolicyCopiesReport_8492_1994426_1832_1625659225.html] for job id [1994426].

 

 

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Best answer by Stuart Painter 8 July 2021, 07:21

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Userlevel 6
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you can try the compress attachment option.

Userlevel 4
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Gary,

do your exchange admins have a limit set on size of email that can be sent?

Userlevel 7
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Hi @gary mcneely 

I would be interested to know how big that report is and how often it’s needed.

There are several options for outputting report data other than email - Output Tab Options for Reports

Assuming the report isn’t needed that often, you could manually run the report and output to a file, then move manually.

Otherwise, the mail server attachment file size policy would need to be changed to allow larger files.

Thanks,

Stuart

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