If i want to restore an email of exchange online, i cannot see any emails. If i use the java console there is no problem, I can resore a single email from a user.
Anyone seen this before? User rights?
If i want to restore an email of exchange online, i cannot see any emails. If i use the java console there is no problem, I can resore a single email from a user.
Anyone seen this before? User rights?
Best answer by Mike Struening RETIRED
Sharing the solution:
-Checked the logs and found the below error
5780 2e54 10/25 11:23:08 ### Processing pseudo client[NHL1_ExchangeOnline], appId[787]
5780 2c58 10/25 11:23:09 ### I2::CvWebSrvrClient::isLocalIndexGateWayInstalled() - IndexGateway is not installed
5780 2e54 10/25 11:23:18 ### Exchange Preview retention Worker Threads completed.
5780 2e54 10/25 11:23:18 ### Exchange index admin Operation Started.
-Suggested customer to install the index gateway package on the client nlh1z-emn-ma01
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