Skip to main content
commvault.com commvault.com
Solved

restore office 365 mailbox from secondary copy

E
Forum|alt.badge.img+6

Hi,

How can i restore office 365 mailbox from secondary copy.

Regards.

Best answer by Chris Hollis

Hi @Elmahdi Achraf 

Unfortunately the agent doesn't allow us to specify a copy precedence for restore purposes, it's default is the primary. 

If data verification succeeds for the jobs on secondary, you won't have any issues recovering from it in the event of a disaster (assuming it's location is also not impacted).

You can either verify integrity of just the jobs on the copy itself by following these steps:

https://documentation.commvault.com/2022e/expert/8913_data_verification.html
 

Or you can verify all jobs written to the DDB engine as per:
https://documentation.commvault.com/2022e/expert/12569_performing_data_verification_operation_on_deduplicated_data.html

So long as verification doesn't fail or highlight any individual job failures, the data is readable.

Hopefully this helps,

Regards,

Chris 

View original
    Did this answer your question?

    4 replies

    Chris Hollis
    Vaulter
    Forum|alt.badge.img+15

    Hi @Elmahdi Achraf 

    Out of curiosity, what has happened to the primary copy?

    Here is a link to what has to occur in order to recover from a secondary copy for the MB Agent: https://documentation.commvault.com/2022e/expert/146271_recovering_data_from_secondary_copy_for_exchange_mailbox.html


    Thanks,

    Chris

    E
    Forum|alt.badge.img+6

    The primary copy is working fine, it's just a test of secondary copy.

    We need to restore somme files to be sure that the secondary copy is working fine.

     

    Chris Hollis
    Vaulter
    Forum|alt.badge.img+15
    • Chris HollisVaulter
    • Vaulter
    • 333 replies
    • Answer
    • March 14, 2023

    Hi @Elmahdi Achraf 

    Unfortunately the agent doesn't allow us to specify a copy precedence for restore purposes, it's default is the primary. 

    If data verification succeeds for the jobs on secondary, you won't have any issues recovering from it in the event of a disaster (assuming it's location is also not impacted).

    You can either verify integrity of just the jobs on the copy itself by following these steps:

    https://documentation.commvault.com/2022e/expert/8913_data_verification.html
     

    Or you can verify all jobs written to the DDB engine as per:
    https://documentation.commvault.com/2022e/expert/12569_performing_data_verification_operation_on_deduplicated_data.html

    So long as verification doesn't fail or highlight any individual job failures, the data is readable.

    Hopefully this helps,

    Regards,

    Chris 

    Nikos.Kyrm
    1 person likes this
    • Nikos.Kyrm
      Nikos.Kyrm
    Nikos.Kyrm
    Byte
    Forum|alt.badge.img+13
    • Nikos.Kyrm
    • Byte
    • 204 replies
    • September 3, 2024

    Hello @Chris Hollis 

    So, for o365 (Exchange Online, OneDrive & SharePoint Online) there is still no way to directly restore from 2nd copy? Because of INDEX, right?

    The only way I assume is to promote 2nd copy to Primary and then restore from 2nd copy?


    Best regards,
    Nikos

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings