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restore office 365 mailbox from secondary copy

  • 13 March 2023
  • 3 replies
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Hi,

How can i restore office 365 mailbox from secondary copy.

Regards.

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Best answer by Chris Hollis 14 March 2023, 22:59

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Chris Hollis
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Hi @Elmahdi Achraf 

Out of curiosity, what has happened to the primary copy?

Here is a link to what has to occur in order to recover from a secondary copy for the MB Agent: https://documentation.commvault.com/2022e/expert/146271_recovering_data_from_secondary_copy_for_exchange_mailbox.html


Thanks,

Chris

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The primary copy is working fine, it's just a test of secondary copy.

We need to restore somme files to be sure that the secondary copy is working fine.

 

Chris Hollis
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Userlevel 6
Badge +15

Hi @Elmahdi Achraf 

Unfortunately the agent doesn't allow us to specify a copy precedence for restore purposes, it's default is the primary. 

If data verification succeeds for the jobs on secondary, you won't have any issues recovering from it in the event of a disaster (assuming it's location is also not impacted).

You can either verify integrity of just the jobs on the copy itself by following these steps:

https://documentation.commvault.com/2022e/expert/8913_data_verification.html
 

Or you can verify all jobs written to the DDB engine as per:
https://documentation.commvault.com/2022e/expert/12569_performing_data_verification_operation_on_deduplicated_data.html

So long as verification doesn't fail or highlight any individual job failures, the data is readable.

Hopefully this helps,

Regards,

Chris 

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