Hi Community ,
Is there any SAP HANA expert here ? We are facing below serious issues with HANA Production backup --
Issues –
- When one of the mount path in library reaches its reserve space during HANA backup job , Instead of HANA backup routing to another mount path of the same library which has sufficient free space, backup jobs goes to hang status .
- We have to finally kill backup job from Commvault as it never comes out of hang status or fail on its own , after killing the HANA backup job it creates hang session on DB which doesn’t get cleared on its own and requires a DB restart which becomes an outage for mission critical production database .
SAP has clearly stated that this is not a bug with existing HANA version.
Let me know if anyone has experienced same issue or aware about this issue with HANA Backups ?