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SAP HANA PSeudo Client unable to connect to database

  • February 23, 2024
  • 2 replies
  • 155 views
S
Byte
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  • SSP
  • Byte
  • 9 replies

Commvault client was installed on the new server and connectivity between Commcell and new server is working fine. Check Readiness on the the existing pseudo client is ok. However when connecting to the instance it is showing “unable to establish connectivity with these instance properties. instance properties validation failed. 

Please check DB credentials”. We have created the user in both System and Tenant DB's and given the below privilege's.
Backup Admin
Catalog Read
Inifile Admin
Service Admin
Trace Admin
DATABASE BACKUP ADMIN
Please advise on how to resolve this.

Best answer by Rajiv

Hello @SSP With which user permission and group the CV agent was installed on the server? If it was root user and group, can you run the command "cvpkgchg" and provide the primary group of the DB user or 777 permissions? Changing UNIX Groups and Permissions on UNIX Clients (commvault.com)

Please try to configure the instance after changing the group/permission.

Best,

Rajiv Singal

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    Rajiv
    Vaulter
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    • Vaulter
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    • Answer
    • February 23, 2024

    Hello @SSP With which user permission and group the CV agent was installed on the server? If it was root user and group, can you run the command "cvpkgchg" and provide the primary group of the DB user or 777 permissions? Changing UNIX Groups and Permissions on UNIX Clients (commvault.com)

    Please try to configure the instance after changing the group/permission.

    Best,

    Rajiv Singal

    S
    Byte
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    • SSP
    • Author
    • Byte
    • 9 replies
    • February 23, 2024

    @Rajiv  Thanks for the suggestion.

    We have created the HDBUSERSTORE key for the same user and privileges. Now we are able to connect to Hana Database and backups are running.

    Thanks.

     

     

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