Skip to main content
Solved

Send Mails From Workflows


Forum|alt.badge.img+12
  • Commvault Certified Expert
  • 89 replies

Hi All,

 

we have switched the Mail Server  and added the new adress inside of the control panal. The normal Reports and test amils are working fine but we had an issue with the workflows. 

For Example the dbmaintanance:

 

3400 786 05/27 09:25:07 8815232 WorkflowMail: [send mail (Email_sendMail)] failed to send message, host [xyz], port [587]
org.apache.commons.mail.EmailException: Sending the email to the following server failed : xyz:587
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 451 5.7.3 STARTTLS is required to send mail [xyz]

So in the control panal we can set the use starttls but inside of the workflow not and it looks like the workflow engine dont use the global settings.

 

Do you have an idear ?

Best answer by Javier

Hi @SSchmidt ,

 

Give the following Additional Setting a go;

https://documentation.commvault.com/additionalsetting/details?name=%22sendWorkflowEmailsViaCommserver%22&id=2278

 

It should configure the WorkflowEngine to use the CS to send any emails, which should use the CS configured settings

View original
Did this answer your question?

2 replies

Forum|alt.badge.img+11
  • Vaulter
  • 232 replies
  • Answer
  • May 27, 2024

Hi @SSchmidt ,

 

Give the following Additional Setting a go;

https://documentation.commvault.com/additionalsetting/details?name=%22sendWorkflowEmailsViaCommserver%22&id=2278

 

It should configure the WorkflowEngine to use the CS to send any emails, which should use the CS configured settings


Forum|alt.badge.img+12
  • Author
  • Commvault Certified Expert
  • 89 replies
  • May 28, 2024

sure there is an regkey :) Thanks it works


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings