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Question

sending autherization when deleting client 11.34

  • 17 January 2024
  • 4 replies
  • 84 views
A
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Userlevel 1
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i am user in the master group and trying to delete a client or retire a client , approval sending out , i disabled below workflow ,restarted service still its happening 

 

4 replies

S
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Userlevel 6
Badge +14

Hi @Ajal 

We have a CMR 309741 for this.

I will check and get back to you.

Best Regards,

Sebastien

A
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Userlevel 1
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@Sebastien Merluzzi  i disabled the process called DeleteAgentAuthorization and its okay now , its a big process , some other admin need to disabl it and all , if there is any documentation that is appreciated 

S
Rank
Userlevel 6
Badge +14

@Ajal ,

Can you check our Documentation:

https://documentation.commvault.com/2023e/expert/using_get_and_process_authorization_workflow_in_commcell_console.html

Best Regards,

Sebastien

Mohammed Shereef P
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Userlevel 1
Badge +5

@Ajal 

Disabling the "Get And Process Authorization workflow" may disrupt other business logic processes, such as the "Delete Library Mount Path Authorization workflow," which is crucial for preventing inadvertent deletion.


If deleting or retiring a client is the sole issue, maybe remove the "Delete Client Authorization workflow" instead.

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