Skip to main content
Question

SharePoint Online - Custom App authentication

  • February 19, 2025
  • 5 replies
  • 59 views

Forum|alt.badge.img+1

I’m unable to backup SharePoint Online.

  • Failed to validate any of the configured Azure Apps against the SharePoint Tenant Admin site. 1) Please verify the SharePoint Tenant Admin Url. 2) Please check the credentials and permissions for the configured apps. 3) Please ensure Custom App authentication is enabled on the SharePoint tenant (https://kb.commvault.com/article/63803). [Not available]

I’ve configured this many time before, but apparently it recently became impossible to enable customAppAuthentication on new tenants.

Set-SPOTenant -DisableCustomAppAuthentication $false
Set-SPOTenant : Updating DisableCustomAppAuthentication is not allowed anymore for new tenants. This is part of Azure ACS feature retirement plan as outlined in https://aka.ms/retirement/acs/support.

The customAppAuthentication is still described as a prerequisite in the Commvault documentation, even for version 11.38:

https://documentation.commvault.com/11.38/essential/complete_office_365_guided_setup_for_sharepoint_online_using_custom_configuration_option.html

Is there any alternative available ?

5 replies

Forum|alt.badge.img+4
  • Vaulter
  • 21 replies
  • February 21, 2025

Hi ​@tomceg 

Good day!

Please check this 

Generate an Azure Certificate for Existing Azure Apps in SharePoint Online

Generate an Azure Certificate for Existing Azure Apps in SharePoint Online

 


Forum|alt.badge.img+5
  • Byte
  • 12 replies
  • February 26, 2025

Hi

I had a very similar issue and we were advisied to upgrade from SP28 to SP36, which we had in our plans

 

We did the upgrade, generated a certificate and everything worked and the backup is now running successfully for our client

 

 


Forum|alt.badge.img+1
  • Author
  • Bit
  • 2 replies
  • February 26, 2025

Thanks for the answers.

I’m afraid we’re currently stuck as the documentation for 11.32 doesn’t mention the certificate part anywhere. We’re planning for 11.36 soon but it’s unfortunate that while using a fully supported version (11.32) we’re now unable to offer SharePoint Online backup for tenants that were created after 10/2024.

 


Damian Andre
Vaulter
Forum|alt.badge.img+23
  • Vaulter
  • 1287 replies
  • February 28, 2025
tomceg wrote:

Thanks for the answers.

I’m afraid we’re currently stuck as the documentation for 11.32 doesn’t mention the certificate part anywhere. We’re planning for 11.36 soon but it’s unfortunate that while using a fully supported version (11.32) we’re now unable to offer SharePoint Online backup for tenants that were created after 10/2024.

 

May not be much help to you right now, but it is listed in 11.36:

 


Forum|alt.badge.img+1
  • Author
  • Bit
  • 2 replies
  • March 4, 2025

Meanwhile I have the official answer that the only solution to backup a SharePoint Online tenant created after 31/10/2024 is to upgrade to 11.36.

https://kb.commvault.com/article/84896

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings