Hi!
Any clue on how to remove that failed job from job controller (it's stuck in there)?
Hi!
Any clue on how to remove that failed job from job controller (it's stuck in there)?
Hello
If you have a recent DR backup, could you plan a downtime and try to restart the Commserve services and see if that helps clearing out this entry?
Best,
Rajiv
Hello
If you have a recent DR backup, could you plan a downtime and try to restart the Commserve services and see if that helps clearing out this entry?
Best,
Rajiv
Hello Rajiv… we tried that.. no luck. We have a failed and a killed job that are stuck in the job controller.
Hi
Is this on the Commserve Console itself or Remote Console?
Best Regards,
Sebastien Merluzzi
Hello!
It's on the Commcell Console, locally to the commserve server.
You already have a case, we will check and get back to you.
What do you see in jobmanager.log for these 2 jobs?
Also, it is better to send the CS DB along the logs also so we can check in Staging.
Updating the RCA here:
Customer deleted storage policy while job was running, and job can’t be completed because entry can’t be added to history table.
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