Skip to main content
Question

Sybase configuration failing

  • June 12, 2025
  • 2 replies
  • 36 views

Forum|alt.badge.img+1

On a linux RH 9.4 we are trying to configure a sybase DB. We keep getting this error and cannot find where is the error. Connectivity workd ok, FS backups of the server are working. Version of commvault is 11.36.41. We have followed the steps as per the documentation.

 

2164438 2106f2 06/12 11:54:19 ### CvSybChildProcess::CreateProcess() - arg[5] = -vm
2164438 2106f2 06/12 11:54:19 ### CvSybChildProcess::CreateProcess() - arg[6] = Instance001
2164438 2106f2 06/12 11:54:19 ### CvSybChildProcess::CreateProcess() - size of args: 7
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::SybBrowse() - Received(126 bytes)
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::SybBrowse() - Received broken pipe from child. So far read 126 bytes
2164438 2106d6 06/12 11:54:19 ### CvSybChildProcess::Wait() - Exit status 0x100 (return 1 0x1)
2164438 2106d6 06/12 11:54:19 ### CvSybChildProcess::Wait() - Child exited with error: 1
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::SybBrowse() - Wait failed
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::SybBrowse() - The read buffer is: <ERROR>ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.</ERROR>
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::ParseReturn() - Extracted error string is: ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.
2164438 2106d6 06/12 11:54:19 ### ClSybBrowseAgent::SendBrowseResponse() - Sending msgtype = SYB_BROWSE_FAILED
2164438 2106d6 06/12 11:54:24 ### Main() - Browse() failed

2 replies

CV_GK
Vaulter
Forum|alt.badge.img+7
  • Vaulter
  • June 13, 2025

Hi ​@EmmanuelArmesto 

Is the Sybase server listed in CV GUI matching with actual server name on client?


Forum|alt.badge.img+1

Yes, server name is added into CV gui with the same as the name of the client.