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Question

Two-Factor Authentication Email Failed to Send

  • June 23, 2024
  • 1 reply
  • 45 views
T
Novice
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Hi,

We have a power outage for about 2 hours, and after that everything is backed up. However, we don’t receive the Two-Factor Authentication Email anymore. Has anybody this problem before? And where do you check for the problem?

 

Thank you.

1 reply

Onno van den Berg
Community All Star
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Hi @TD89. What 2FA e-mail are you referring too? The one from Commvault or from your own Commcell? In case of the Commcell scenario, do you receive other mail that originates from Commvault?

 

 

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