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Unable to change physical path on the Command Center

  • November 24, 2021
  • 12 replies
  • 77 views

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Hi Fellas,

I’ m unable to change physical path DB files separately for the MSSQL Restore on the Command Center which I’ m logged in to “admin”. Anyone has know any idea or suggestions over here?

Thanks.

 

 

Best answer by Mike Struening RETIRED

Sharing case solution:

Finding Details:

Customer wants to be able to specify the file path for each DB files being restored via command center just like how they can do so in the GUI.

Solution:

Informed the customer that this ability isn't included in command center until FR25 or higher. Customer confirmed closure of this case.

12 replies

Aplynx
Vaulter
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  • Vaulter
  • 293 replies
  • November 25, 2021

Do you run into the same issue when using the console as opposed to the command center? 


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  • Author
  • Byte
  • 115 replies
  • November 26, 2021

I can change it in the console, it's only in Command Center.


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  • Vaulter
  • 602 replies
  • November 26, 2021

Hi @0ber0n 

Please would you raise a support case so that we can stage your database and look into this in a little more detail?

If you would private message me the case number, I will track internally from support and then update here for the Community with the outcome.

Thanks,

Stuart


Mike Struening
Vaulter
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  • Vaulter
  • 4996 replies
  • December 6, 2021

@0ber0n , following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!


Mike Struening
Vaulter
Forum|alt.badge.img+23
  • Vaulter
  • 4996 replies
  • January 24, 2022

@0ber0n , hope all is well!

Following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!


Forum|alt.badge.img+12
  • Author
  • Byte
  • 115 replies
  • February 10, 2022

@0ber0n , hope all is well!

Following up to see if you were able to open a support case for this issue (and if so, if you could share the case number).

Thanks!

 

Hi Mike,

Sorry for late response, I couldn’t open a case yet but I will ASAP :)

Best Regards.


Mike Struening
Vaulter
Forum|alt.badge.img+23
  • Vaulter
  • 4996 replies
  • February 10, 2022

Thanks, @0ber0n !


Mike Struening
Vaulter
Forum|alt.badge.img+23
  • Vaulter
  • 4996 replies
  • March 10, 2022

Hey @0ber0n , hope all is well!

I know you’re busy, so consider this a gentle follow up :sunglasses:

Any chance you got this working?


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  • Vaulter
  • 1 reply
  • March 10, 2022

Is your Feature Release up-to-date with the newest Maintenance Release?


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  • Author
  • Byte
  • 115 replies
  • March 15, 2022

Hey @0ber0n , hope all is well!

I know you’re busy, so consider this a gentle follow up :sunglasses:

Any chance you got this working?

Hi Mike, finally I have to chance to open a case: 220315-402


Mike Struening
Vaulter
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  • Vaulter
  • 4996 replies
  • March 15, 2022

You’re awesome, thanks for the follow up!!!


Mike Struening
Vaulter
Forum|alt.badge.img+23
  • Vaulter
  • 4996 replies
  • Answer
  • April 14, 2022

Sharing case solution:

Finding Details:

Customer wants to be able to specify the file path for each DB files being restored via command center just like how they can do so in the GUI.

Solution:

Informed the customer that this ability isn't included in command center until FR25 or higher. Customer confirmed closure of this case.