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Question

Unable to read the disk

  • October 1, 2025
  • 1 reply
  • 38 views

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Backup is failing due to below error. suggest to resolve this issue

Commvault 11.40
Nutanix 6.10
Linux VM

Unable to read the disk [C:\Program Files\Commvault\ContentStore\ProductionData\VSCloudFS\NFSMP\NDRCLDFCAPP1_NDRCLDFCAPP1-CTR1\.snapshot\40\2409443878118140852-1699896112576255-732440\.acropolis\vmdisk\875d6449-0ee3-4cbc-8bec-7e10297442ae]

1 reply

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  • Vaulter
  • October 1, 2025

Hi ​@Prashant,
 

It appears that the error is related to reading from Nutanix. Please confirm that the snapshot referenced in the error exists and is not corrupted.

Ensure the Commvault MediaAgent has read/write permissions to the Nutanix datastore or snapshot.

Regards,

Wasim