Anyone else experiencing the problem with Office 365 when trying to run a restore where the options were recently changed? Exchange restore I can only restore the items to the original mailbox or I need to pick another mailbox. I no longer have the option to restore to PST file. SharePoint, I can only restore to the same site or I need to pick another site. The option to restore to disk is no longer available and the same goes for OneDrive. I don’t like the limited options now for restoring Office 365 files.
Question
Unable to restore Exchange to PST, SharePoint and OneDrive to disk.
+1
+5- Vaulter
Hello
Good day! we appreciate you reaching out with your question.
Steps to try:
-- Provision the VM in the same region where O365 workloads are residing
-- We need to make sure outlook 64 bit is installed on newly created VM.
-- Create a Support Ticket with the screenshot of the Azure VM overview and properties screenshot confirming the region
-- Support Team will help in Installing the File system agent / O365 package
-- To restore One-Drive, SharePoint and Teams, we need to install cloud app package including with 0365 Package to enable restore to FS.
-- Support team will add some Additional settings and will let you know to perform restores.
- Vaulter
Were you able to find an answer to your concern?
I assume this is for SaaS (Metallic)? If that is the case then please open a support case and someone can assist.
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