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Unable to update Hedvig

  • 11 July 2023
  • 1 reply
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Hi Vaulters,

 

I tried to update the Hedvig from 4.7.6 to latest release but faced some issues and execution failed on these line…

yum command [yum --assumeno update] failed [1]

2023-07-11 03:44:42,115 - cvupgradeos - ERROR - /opt/commvault/MediaAgent64/cvupgrade_common.py:825:run_yum_command() - yum command [yum -y update perl_controller infra_controller] failed [1]...
 

 

Best answer by Peter Brooks

Hi @Novice_77 

With the single line its hard to say for sure however my suspicion would be that its missing some RPM files required for the update. If this is HyperScale X as opposed to just a Hedvig deployment then try the steps for the Download SW job again, if there are still issues it would require additional details (logs and review of the contents of the SW Cache) for review.

Kind Regards,

Peter

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Hi @Novice_77 

With the single line its hard to say for sure however my suspicion would be that its missing some RPM files required for the update. If this is HyperScale X as opposed to just a Hedvig deployment then try the steps for the Download SW job again, if there are still issues it would require additional details (logs and review of the contents of the SW Cache) for review.

Kind Regards,

Peter


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