Skip to main content
commvault.com commvault.com
Answer

View option in Job History from Admin console

  • July 12, 2021
  • 9 replies
  • 216 views
H
Vaulter
Forum|alt.badge.img+1

Hi Team,

 

In one of my customer’s Admin console I’m not able to see View option in Job History from Admin Console.

Please let me know what things I need to enable to see the option like mentioned in below screenshot.

 

Best answer by Harsha

@Mike Struening  This issue been resolved. We did find that User has been enabled the Custom view over his account; so we after deleting the custom view and after reopening the command center we could see the “View” option after job history.

 

Thankyou.

9 replies

S
Vaulter
Forum|alt.badge.img+3

Hello Harsha,

Are you able to see it for your other customer? Are you using the same account to access the Command Center?

Thank you,
Sandip

H
Vaulter
Forum|alt.badge.img+1
  • HarshaVaulter
  • Author
  • Vaulter
  • July 12, 2021

@Sandip Domadia Yes Sandip, for other customer accounts I can see that option and using same cred’s for command center login.

S
Vaulter
Forum|alt.badge.img+3

Do you have another account you can test with? I would recommend opening a support case.

Thank you,
Sandip

Mike Struening
H
Mike Struening
Vaulter
Forum|alt.badge.img+22

@Harsha , please share the incident number so I can track it.

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
Forum|alt.badge.img+22

@Harsha , following up on this one.  did the customer open a support case?  If so, do you have the case number?

https://www.linkedin.com/in/michael-struening
H
Vaulter
Forum|alt.badge.img+1
  • HarshaVaulter
  • Author
  • Vaulter
  • July 21, 2021

@Mike Struening Sorry for late reply; currently we are checking with Dev team on this issue.

Mike Struening
Mike Struening
Vaulter
Forum|alt.badge.img+22

Hey @Harsha , gentle follow up to see if you have a solution to share.

Thanks!

https://www.linkedin.com/in/michael-struening
H
Vaulter
Forum|alt.badge.img+1
  • HarshaVaulter
  • Author
  • Vaulter
  • Answer
  • August 28, 2021

@Mike Struening  This issue been resolved. We did find that User has been enabled the Custom view over his account; so we after deleting the custom view and after reopening the command center we could see the “View” option after job history.

 

Thankyou.

MichaelCapon
Mike Struening
Vaulter
Forum|alt.badge.img+22

Thanks, @Harsha !

https://www.linkedin.com/in/michael-struening
Terms & ConditionsCookie settingsAccessibility statement