Hi guys,
The Customer is trying to get an access to DR Backup SET folder (Commvault Cloud).
https://documentation.commvault.com/commvault/v11_sp20/article?p=131053.htm
However, after log in to the cloud.commvault.com he cannot see the CommCell Dashboard section.
I asked Pragya to set the Customer’s account as a Parent Account Owner, but the CommCell Dashboard section isstill not visible for his account.
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/472b3ecf-24e6-4f3d-a168-db9d8d551d5c.png)
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/069f306a-04ff-4a10-b314-574dd8298401.png)
Is anything else that we can do to unblock the CommCell Dashboard section for the the Customer’s account?
Rgds,
Kamil
Best answer by Pragya Boobna
View original