Question

VMware restore guest files, selecting Download, how long are the zipped files available?

  • 6 June 2023
  • 2 replies
  • 75 views

Userlevel 1
Badge +7

When a customer selects “Download” when restoring guest files from a VMware backup, the data is restored to a folder on our CS.

The download will then proceed within the customer’s browser.

How long are the data available in “\Commvault\ContentStore\iDataAgent\JobResults\DM2CacheDir” ?


2 replies

Userlevel 6
Badge +15

Good afternoon.  The downloaded files should remain there for 24 hours.

Userlevel 1
Badge +7

Thank you @Orazan 

What to do if I find older data in the folder, from restores several days ago?

Ticket?

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