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Why is Download Center and Commvault Store not synchronized?


neuwiesener
Byte
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Hello CC

Is there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com). 

Best answer by DMCVault

That particular report shows up for me in the software store as a standard report when I search for the word “anomaly”.  Did you try this recently or was this sometime in the past?  Its possible when it was initially released it was hidden or tagged as premium...If I recall it was tagged that way initially and we changed it.

Software store is the primary location for all downloadable resources.

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3 replies

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  • Vaulter
  • 53 replies
  • Answer
  • January 27, 2021

That particular report shows up for me in the software store as a standard report when I search for the word “anomaly”.  Did you try this recently or was this sometime in the past?  Its possible when it was initially released it was hidden or tagged as premium...If I recall it was tagged that way initially and we changed it.

Software store is the primary location for all downloadable resources.


neuwiesener
Byte
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  • Author
  • Byte
  • 38 replies
  • January 27, 2021

The report is showing up now from the store! I hope there wasnt a typo on my side! But I had also searched for “file”! 

Its not just this one report. If you compare the number of reports between the two locations, you should notice that there are a number of reports not available via the store… 


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  • Vaulter
  • 53 replies
  • January 27, 2021

Got it. I will look into that.  Software store should be the “go to” spot.


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