Skip to main content
Solved

AD Backup Agent with Credential Vault user

  • September 25, 2026
  • 1 reply
  • 21 views

Forum|alt.badge.img+1

Hello,

I couldnt find an option to give the AD backup agent a user from our credential vault. It only takes a user with manual input. Is this really not an option? 

Thanks

Eddi

Best answer by Kalaivanan

Hi ​@edso  

 

Currently, for the Active Directory (AD) backup agent, the user account for backup and restore operations must be entered manually in the configuration dialog. There is no option to select or use a credential from the Credential Vault for the AD agent in the standard configuration interface.

  • When configuring the AD agent, you are prompted to enter the username and password directly.
  • The interface does not provide a dropdown or selection for credentials stored in the Credential Vault for this agent as AD credentials are independent to the concerned DC server and needs to be entered manually for each server.

https://documentation.commvault.com/11.42/software/specifying_credentials_for_agent_based_application_backups.html?view=saas

 

Regards,

Kalaivanan. 

1 reply

Forum|alt.badge.img+2
  • Vaulter
  • Answer
  • September 28, 2026

Hi ​@edso  

 

Currently, for the Active Directory (AD) backup agent, the user account for backup and restore operations must be entered manually in the configuration dialog. There is no option to select or use a credential from the Credential Vault for the AD agent in the standard configuration interface.

  • When configuring the AD agent, you are prompted to enter the username and password directly.
  • The interface does not provide a dropdown or selection for credentials stored in the Credential Vault for this agent as AD credentials are independent to the concerned DC server and needs to be entered manually for each server.

https://documentation.commvault.com/11.42/software/specifying_credentials_for_agent_based_application_backups.html?view=saas

 

Regards,

Kalaivanan.