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Question

Disabling File Preview on Command Center

  • December 12, 2024
  • 6 replies
  • 43 views

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Hi Team,

When we take a laptop backup, we can preview the files in txt, pdf, docx format by clicking on them. Is it possible to disable this feature?

Best Regards

6 replies

hewhomustnotbenamed
Vaulter

Hello ​@0ber0n

 

Please see the additional setting below: 

CheckDownloadPermissionForPreview

 

This should disable previewing of the files if the value is "true”

 


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  • Author
  • Byte
  • 109 replies
  • December 13, 2024

Hi ​@hewhomustnotbenamed 

 

Thanks for replying me. I added the key but it’ s not working. Still can preview files. Any another suggestions ?

 

Best Regards.


hewhomustnotbenamed
Vaulter

Hello ​@0ber0n

 

Sorry I forgot to mention you need to restart the IIS on the web server once applied. 

 


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  • Author
  • Byte
  • 109 replies
  • December 13, 2024

hi ​@hewhomustnotbenamed 

 

I added the key on CommServer then I did restart IIS and Tomcat on CommServer and WebServer but it’ s not working :(


hewhomustnotbenamed
Vaulter

Thanks for the update ​@0ber0n 

 

Would you be able to check the end user’s download permission? I suspect that the end user has access to download the file hence why they can preview. 

 

Otherwise, a possible workaround would be to modify the MaxFileSizeForPreview. 

 

https://documentation.commvault.com/2024e/expert/changing_file_size_limit_for_preview_in_web_console.html

 

You can configure the value to be a minimum value of 1 which should cater for majority of the files besides really small text files which are under 1KB in size. 

 

 

 


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  • Author
  • Byte
  • 109 replies
  • December 16, 2024

Hi ​@hewhomustnotbenamed 

 

Thanks for the helping me.

What we want to achieve here is to be able to disable this feature and disable the Preview feature for all users including the admin, even if it is a 1KB file.


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