How to Identify log entries related DR Backup failure, Tape Drive Failures and Commvault Service down alerts

  • 18 April 2024
  • 1 reply
  • 8 views

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Dear All,

 

I am trying to generate automatic tickets whenever there are important events logged, that needs attention. Below are the three scenarios for which I need to open tickets

DR Backup Failures

Commvault Services down on the clients

Media Failures

 

All I am requesting you is:

Where will the log files be saved for all above mentioned scenarios?

How do I identify the events from the logs? (Any keywords or patterns)

 

based on your response, I will develop a script to pick the events from the log files and later integrate with our monitoring tools for auto-ticket generation. Thank you!


1 reply

Userlevel 5
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@Zeph ,

If these are events that you are seeing in the commvault event viewer you can generate and alert based upon these events. As well as for most of these there are existing alerts that you can leverage for this.

Regards,

Edward J Holowienka

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