Question

Smart group to remove from SLA count hosts without schedule policies

  • 21 March 2024
  • 1 reply
  • 19 views

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Hi team, 

We are on the way to make SLA Report more consistent by remove not scheduled host.
Looking for any suggestion how smart group should looks like ?

  1. Create one manual group for all schedule policies and second smart 
    client association to the schedule policies - not equal - [previous create SP]
    Or...
  2. Client by schedule interval - equal to - daily 

    For all above situation  advance settings KPI → Exclude from SLA 

     


1 reply

Userlevel 6
Badge +18

I would not recommend this as a solution as it could exclude clients with legitimate issues.  I have a feeling you’re trying to address a specific problem with too broad of a stroke.  You do want SLA to catch Clients which are missing schedules as they’re potentially missing data protection.

Thanks,
Scott
 

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