Skip to main content
Question

backups stopped working file and sql

  • March 30, 2025
  • 1 reply
  • 18 views

Forum|alt.badge.img+1

Seems friday our backups stopped working for file and sql. I show cvd.exe faulting in application logs on all of the serves for the agent. I strongly think this was from some update or upgrade from Commvault. All agents in portal show “Not ready”. On each box I can see the metallic communication service going off and on every few minutes. Something changed and its for everything. No support on weekends so things just aren’t backing up. Need any help if possible. 

 

I have restarted our on prem media gateway - no change

I have restarted a few of the SQL servers - no change

dont see anything changed in Firewall. no denies etc

I can reach Media agents from clients

Any ideas? 

 

Version is 11.38.15 on all agents and media agent. 

1 reply

CV_GK
Vaulter
Forum|alt.badge.img+5
  • Vaulter
  • 71 replies
  • March 31, 2025

Hi ​@jferrisAMS 

Can you check cvd, cvfwd.log on cs, ma and client for exact error?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings