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Commserve upgrade from SP 16 to 11.32

  • November 10, 2023
  • 6 replies
  • 498 views

Hi Experts,

 

I have an old setup running in Commvault version 11.16 and I am planning to upgrade to 11.32. Could you please help me to get the details how can I achive without interrupt the services ?

Best answer by Sebastien Merluzzi

HI @ShasRaj ,

This is not possible, upgrading will have to stop and start the Commvault services.

https://documentation.commvault.com/2023e/expert/120506_upgrades_and_updates.html

Best Regards,

Sebastien

6 replies

Forum|alt.badge.img+17

HI @ShasRaj ,

This is not possible, upgrading will have to stop and start the Commvault services.

https://documentation.commvault.com/2023e/expert/120506_upgrades_and_updates.html

Best Regards,

Sebastien


Onno van den Berg
Community All Star
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Depending on the specs of the underlying system you have to take into account a maintenance window of 30-60 minutes for the CommServe upgrading without the check database consistency option enabled. 


Scott Moseman
Vaulter
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As mentioned, you will have to account for an outage to upgrade.

Note you will need to upgrade twice.  First to 2022E, then to 2023E.

Upgrading the CommServe Computer
https://documentation.commvault.com/2023e/expert/2177_upgrading_commserve_computer.html

“If the CommServe server is at Service Pack 16 or a previous service pack, and you want to update it to Commvault Platform Release 2023 or a more recent platform release, you must first update the CommServe server to Platform Release 2022E.”

Thanks,
Scott


I am at version 11 sp16 HPK 136, I believe I have to first upgrade to 2022E 11.28.  The only download on the site is for the Maintenance Release/ Hotfix Pack.  Will this upgrade my current version to 11.28?


Forum|alt.badge.img+17

@northplatteriver ,

FR28 is now deprecated: https://documentation.commvault.com/2023e/software/deprecation_notices.html.

 

So the best is to restore the Commserve DB to another server on SP16.

Then upgrade to FR32 and see if you are facing any issues:

https://cloud.commvault.com/commandcenter/#/softwareStore/34062

 

Best Regards,

Sebastien

 


Scott Moseman
Vaulter
Forum|alt.badge.img+23

I am at version 11 sp16 HPK 136, I believe I have to first upgrade to 2022E 11.28.  The only download on the site is for the Maintenance Release/ Hotfix Pack.  Will this upgrade my current version to 11.28?


I confirmed you can perform an interactive upgrade directly from SP16 to FR40.

We will see about updating documentation to make this more clear for everyone.

Thanks,
Scott