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Commserve upgrade from SP 16 to 11.32

  • 10 November 2023
  • 3 replies
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Hi Experts,

 

I have an old setup running in Commvault version 11.16 and I am planning to upgrade to 11.32. Could you please help me to get the details how can I achive without interrupt the services ?

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Best answer by Sebastien Merluzzi 10 November 2023, 14:01

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Userlevel 6
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HI @ShasRaj ,

This is not possible, upgrading will have to stop and start the Commvault services.

https://documentation.commvault.com/2023e/expert/120506_upgrades_and_updates.html

Best Regards,

Sebastien

Userlevel 7
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Depending on the specs of the underlying system you have to take into account a maintenance window of 30-60 minutes for the CommServe upgrading without the check database consistency option enabled. 

Userlevel 6
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As mentioned, you will have to account for an outage to upgrade.

Note you will need to upgrade twice.  First to 2022E, then to 2023E.

Upgrading the CommServe Computer
https://documentation.commvault.com/2023e/expert/2177_upgrading_commserve_computer.html

“If the CommServe server is at Service Pack 16 or a previous service pack, and you want to update it to Commvault Platform Release 2023 or a more recent platform release, you must first update the CommServe server to Platform Release 2022E.”

Thanks,
Scott

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