+2Hello everyone,
We are running Commvault 11.28.72.
Now we want to upgrade to 2023E.
I'm trying to download the software via Commcell Console:
Tools tab, Add/Remove Software > Download Software
The download starts and then changes to pending with the following error:
If I try to download 11.30 the same thing happens.
When I upgraded the commcell console from 11.24 to 11.28 it al worked great.
Anyone an idea of what to do?
Best answer by Nutan Pawar G
From the Download Software→ You need to go to advanced and select Unix to download the packages for Unix.
By default, only Windows packages would be selected when you perform the Download operation
Yes, you can upgrade the Commcell, Media Agents from Platform release 11.28 to 11.32. You can update the clients to Platform Release 11.32 at a later time.
https://documentation.commvault.com/2023e/expert/120502_platform_release_updates.html
Also, Please make sure that the commserve and Media agent meets the below hardware and system requirements
System Requirements and Hardware Specification:
Hardware Specification for Media Agents
https://documentation.commvault.com/2023e/expert/99175_hardware_specifications_for_mediaagents.html
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