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CV Store Login denied

  • Jul 22, 2024 1:45 AM UTC
  • 3 replies
  • 67 views

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“Failed to get necessary permissions from User”

 

I need to download CV 11.32 media kit ASAP

 

Please Help!!!

 

Best answer by jxbarb

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.

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3 replies

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  • Novice
  • Jul 22, 2024 8:09 PM UTC

We have the exact same issue, we are not able to log to cloud.commvault.com to download the medias.

Downloading from the java console fails too.


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  • Novice
  • Answer
  • Jul 22, 2024 8:43 PM UTC

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.


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  • Author
  • Novice
  • Jul 23, 2024 1:03 AM UTC

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.

thank you for your reply

Fortunately, I found that same way. 

Have a nice day!