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CV Store Login denied

  • July 22, 2024
  • 3 replies
  • 46 views

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“Failed to get necessary permissions from User”

 

I need to download CV 11.32 media kit ASAP

 

Please Help!!!

 

Best answer by jxbarb

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.

3 replies

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  • Byte
  • 10 replies
  • July 22, 2024

We have the exact same issue, we are not able to log to cloud.commvault.com to download the medias.

Downloading from the java console fails too.


Forum|alt.badge.img+4
  • Byte
  • 10 replies
  • Answer
  • July 22, 2024

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.


Forum|alt.badge.img+1
  • Author
  • 1 reply
  • July 23, 2024

I just found a way to get the packages needed by downloading them from the support site support.commvault.com in the “Downloads & packages” menu on the top right corner.

thank you for your reply

Fortunately, I found that same way. 

Have a nice day!