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Question

Exchange Server fails to back up after update to 11.36

  • December 18, 2025
  • 1 reply
  • 43 views

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Recently we did a upgrade of Commvault to 11.36 from 11.32. During the update, the update failed on our index server because the disk was full. We freed up some space and was able to complete the update. After the update, everything backs up fine except exchange which is our index server. I have gotten nowhere with support. Is there anything I can look for on the index server or Commvault itself? I am running out of ideas. 

1 reply

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Hi ​@adam1984 ,

Good day!

We need more details like the error you are seeing during exchange backup.

Can you check on exTiDbBackup.log  on the exchange client for any errors?

Regards,

Sureshkumar S