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Hyperscale edge update version media agent method

  • June 6, 2026
  • 3 replies
  • 10 views

Alvian
Apprentice
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Hi guys,
 

I installed Hyperscale Edge version 11.40.12, while my CommServe is version 11.40.47 and the client is 11.40.47.

Can I update Hyperscale Edge manually using the CommServe installation file which is a full media kit so that all versions are the same?

3 replies

Mohammed Ramadan
Vaulter

Hi ​@Alvian , 
Good Day,

First, you need to update the operating system please follow the procedure outlined in the article below:
Installing Operating System Updates on HyperScale Edge

Once the operating system update has been completed successfully, you can proceed with installing the Maintenance Release (MR) from Command Center.

Regards, 
Ramadan 


Alvian
Apprentice
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  • Author
  • Apprentice
  • June 7, 2026

Hi ​@Mohammed Ramadan 
Good Day

So, does that mean we can’t push updates like a typical media agent?
Because in my case i dont have a connection network

Thanks


Mohammed Ramadan
Vaulter

Hi ​@Alvian , 

Yes, that's correct. However, please make sure to install the OS updates first (RPM packages are also recommended). Once the operating system update is completed successfully, you can proceed with pushing the MR.

Thanks , 
Ramadan