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I am unable to install the agent,commvault v11sp16 on almalinux 8.10 but cant call gui for install

  • November 16, 2024
  • 2 replies
  • 230 views

Veerasak
Novice
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The issue arises because, after installation, the GUI cannot launch, and the following message is displayed: Using update installer /home/pawin/Commvault_Linux/linux-x8664/LooseUpdates/CU116/linux-glibc2.3-x86_64/installer/newinstall.gz running as /root/.gxsetup/cvpkgadd/newinstall:

 

im not sure Commvault v11 SP16 compatible with Linux AlmaLinux 8.10?

 /home/pawin/Commvault_Linux/   it have permission root by chmod -R 777

 

Best answer by Jacek Piechucki

11SP16 is kind of out of support but… try removing LooseUpdates folder from installer folder to install 11.SP16 GA. Then you may try pushing the updates from the GUI or downaload Maintenence Release 116 and run it to update already existing client.

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Veerasak
Novice
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  • Author
  • Novice
  • November 16, 2024

 /home/pawin/Commvault_Linux/   it have permission chmod -R 777

 

 


11SP16 is kind of out of support but… try removing LooseUpdates folder from installer folder to install 11.SP16 GA. Then you may try pushing the updates from the GUI or downaload Maintenence Release 116 and run it to update already existing client.