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Question

Mismatch version after commserve upgrade 11.32 to 11.36

  • January 3, 2025
  • 1 reply
  • 266 views

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Hello,

I did an upgrade my test CS from version 11.32.59 to 11.36.35 on RHEL 8.8.

The process itself went through without a problem, both Commserve and MediaAgent updated.

However, when I log into the console, it still displays version 11.32.59 for Commserve and Commserve only. I did restart services, restart commserve, I can't do the repair it because I get an error that the version in the software cache is incompatible (I have 11.36.35 in the cache).

Has anyone else encountered such a problem and managed to solve it?

My dashboard now displays this:
 

 

1 reply

Aplynx
Vaulter
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  • Vaulter
  • 293 replies
  • January 4, 2025

check updateinfo.log on the CommServe and see what it says is installed and if it completed.