Hi Community,
Just wanted to quickly bring to everyone’s attention that as of last Saturday (15th June), Platform Release 16 (SP16/FR16) and Platform Release 24 (SP16/FR24) are both now end of life.
https://documentation.commvault.com/2023e/essential/platform_release_schedule_and_lifecycles.html
What does this mean?
When support for a platform release ends, Commvault will no longer provide new updates and maintenance releases for that platform release. For customers on supported products with platform release versions that no longer have full support, Commvault offers limited support as follows:
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Limited break/fix support incidents will be provided through Commvault Customer Service and Support.
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If the support incident requires escalation to development for further guidance, requires a hotfix, or requires a security update, customers will be asked to upgrade to a fully supported platform release.
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Limited support does not include an option to engage Commvault’s product development resources; technical workarounds may be limited or not possible.
What to do if you are running one of these deprecated platforms?
Please begin to plan for upgrade to a more recent/supported release.
https://documentation.commvault.com/2023e/essential/software_upgrades_updates_and_uninstallation.html
Please also ensure you’ve checked the later releases minimum system requirements as various versions of Windows O/S and SQL are now also deprecated and you may be required to upgrade your platforms accordingly.
E.G.
Platform Release 32 does not support Windows 2012 R2
Regards,
Chris