Hi Guys,
We are planning to upgrade our Commserve from 11.28 to 11.40 Version. Our Commserve is on a physical server.
- What should be the roll backup plan if the upgrade activity encounters an issue?
- Can we use the 11.28 version DR backup set on another machine while installing 11.40 version instead of using manual upgrade package?
- In case of Commserver upgrade failure, can we use DR backup file generated from 11.28 version and use the same file to rebuild commserver from 11.40 package on same machine? Or we need another machine(physical/virtual). (Can this be treated as a rollback plan?)
- If upgrade fails in between, will registries and binaries get corrupted or will they get updated or remain the same.
- Do we need to upgrade Index from V1 to V2 before upgrade as this all is running in 11.28(point to be noted, we are using Tapes as primary storage and disk backup is only used for commserver dr backup which happens on commserver itself.)
- Will content indexing get any problems since this is a big jump??
- Should we rely on 11.28 to 11.40 or should we go 11.28 to 11.32 and then 11.32 to 11.40???(though we do have confirmation from support stating it is safe to do this upgrade 11.28 to 11.40)
Thank you.

