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Title: Error Code [68:585] Cannot verify integrity of UpdatesInfo.xml during LTS Download to Software Cache

  • July 24, 2026
  • 1 reply
  • 103 views

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Hi Community,

I am encountering an error when attempting to download the new Maintenance Release (LTS) directly into the CommServe Software Cache using the Download Software feature.

Here are the details of the failure:

Error Code: 68:585

Process: Download Software

Source: commserver

1 reply

Mohammed Ramadan
Vaulter

Hi ​@Abdulfatah 

Could you please let us know which CommServe version you are using? Is it 11.40 ?

Also, could you please share the last 10 lines from the DownloadSoftware.log file for further analysis ?

Thanks and Regards,
Ramadan