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Upgrade 11.24 -> 11.38, one step?

Henk22
Vaulter
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One of our customers is still on 11.24. They want to upgrade to 11.38. Is this possible in one step? Or is it better to do this in more steps?

 

Thanks!

Best answer by Javier

As per documentation, you should be able to do a direct upgrade from FR24 to FR38

 

https://documentation.commvault.com/11.38/expert/upgrading_commserve_computer.html#upgrade-to-the-latest-platform-release

 

As ​@CV_GK has mentioned however, I would make sure the current hardware meet the system requirements before the upgrade.

https://documentation.commvault.com/11.38/expert/preinstallation_checklist.html

 

In addition, please keep in mind FR38 is a Technology Preview releasing, meaning it will have the latest feature but also it will reach EoL sooner. You may want to consider moving to an LTS Release instead.

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    CV_GK
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    • CV_GKVaulter
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    • 72 replies
    • April 14, 2025

    Hi ​@Henk22

    Please check compatibility first before planning upgrade

    Henk22
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    • Henk22
      Henk22
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      Lam K
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    • JavierVaulter
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    • Answer
    • April 15, 2025

    As per documentation, you should be able to do a direct upgrade from FR24 to FR38

     

    https://documentation.commvault.com/11.38/expert/upgrading_commserve_computer.html#upgrade-to-the-latest-platform-release

     

    As ​@CV_GK has mentioned however, I would make sure the current hardware meet the system requirements before the upgrade.

    https://documentation.commvault.com/11.38/expert/preinstallation_checklist.html

     

    In addition, please keep in mind FR38 is a Technology Preview releasing, meaning it will have the latest feature but also it will reach EoL sooner. You may want to consider moving to an LTS Release instead.

    L
    1 person likes this
    • L
      Lam K
    Henk22
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    • Henk22Vaulter
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    • April 16, 2025

    Thanks Javier! This all makes sense!

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