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Question

Windows 11 24h2 Commcell

J
Bit
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I had Commcell concole installed and working on a Windows 11 24H1 laptop.  After updating to version 24H2 my console disappeared and I am unable to reinstall it.  Has this been seen before? 

    2 replies

    CV_GK
    Vaulter
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    • CV_GKVaulter
    • Vaulter
    • 58 replies
    • March 12, 2025

    Hi ​@James79 

    Does it list under programs at os level?

     

    J
    Bit
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    • James79
    • Author
    • Bit
    • 1 reply
    • March 12, 2025

    It did list it in control panel, I uninstalled it and tried re-installing it.  When re-installing I would get an error failed stating incomplete install as another install was in progress.  I did figure this out today by , 

    Removing C:\ProgramData\Commvault Systems

    Removing C:\ProgramFiles\Commvault

    Removing reg key HKLM\Software\CommVault Systems

    Removing reg key HKLM\Software\GalaxyRemoteInstall

    One or both did also exist in HKCU and deleted from there also, went to reinstall and everything worked great again.  

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