aging old backup because of my storage is full

Hi @gogi100 ,

Can you check this link:

https://documentation.commvault.com/2022e/expert/11904_manage_backup_retention_and_recover_storage_space_data_aging.html

Best Regards,

Sebastien Merluzzi

Hi @gogi100 

Kindly make sure you are NOT deleting any jobs manually, as such data would be irrecoverable.

You can make use of “Data Retention Forecast & Compliance” report to get below details -

• Backup jobs that are on each media or disk volume

• Backup jobs that either exceed their retention criteria or need to be retained

• Media that can be recycled and a list of media that cannot be recycled based on the copy retention

• The amount of disk space that is freed and kept for each storage policy copy

• An estimated date, including the time zone, on which a job is due to be aged

• Reasons why data was not aged

https://documentation.commvault.com/2022e/expert/39786_data_retention_forecast_and_compliance_report_overview.html

Thanks,

Sparsh

when i start  “Data Retention Forecast & Compliance” report. i don’t receive nothing

@gogi100 - Hope you selected the relevant options -

https://documentation.commvault.com/2022e/expert/39787_viewing_data_retention_forecast_and_compliance_report.html

Kindly raise a ticket with customer support. They would be able to guide you further.

yes, i used this path, but nothing

my storage library is

Hi @gogi100 

Can you try this as well? Double click the library, to see the mount paths mapped to it. Then, right click → View Contents → Sort in descending order of Size of application.

This will give you an overview of which jobs might be occupying the most space on the library. Depending on that, you can validate further when would those jobs be aged as per retention rules.

Thanks,

Sparsh 

i received next

Please try this -

Also, when was last data aging run? Is it running via schedule or manually?

at last ‘Data Retention Forecast & Compliance’ is finished, but i don’t understand what i can do?

Hi @gogi100 

Let’s say job 101 was supposed to be aged on 10th June, 2023 as per retention settings. However, you still see the job.

The report will display the reason on why the job is not pruned yet. You can take corrective action based on the report, followed by running “Data Aging” job manually.

Kindly raise a ticket with Commvault support team. They will be able to immediately guide you with next steps.

Thanks,

Sparsh 

sorry, how i raise a ticket with Commvault support team?

i have the Data Retention Forecast and Compliance Report

To create a ticket please log into ma.commvault.com and select 'Create a support Incident' https://ma.commvault.com/

or call our hotline https://ma.commvault.com/Support/TelephoneSupport it is open 24x7.

Maintenance Advantage Customer Support Portal

 last data aging run via schedule

i tryed manually aging data from console, but nothing

@gogi100 - Can you please share ticket number?

my ticket number is 230612-609