Aux Copy between 2 hpe storeonce catalyst -- > Status running but not progress

Hi All,

for all member or technical expert, we need your advice or suggestion for problem that occours while the aux copy jobs running between 2 library HPE Catalyst with a different site.

The status “ Running “, but the progress stuck at 0%, from job logs we see statement log as below;

2685 589d 02/02 12:48:45 145 Received AuxCopy alive confirmation response
22685 589d 02/02 12:51:46 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 12:51:46 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 12:51:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]
22685 589d 02/02 12:54:49 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 12:54:49 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 12:56:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]
22685 589d 02/02 12:57:52 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 12:57:52 145 Received AuxCopy alive confirmation response
22685 589d 02/02 13:00:55 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:00:55 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 13:01:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]
22685 589d 02/02 13:03:58 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:03:58 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 13:06:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]
22685 589d 02/02 13:06:59 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:06:59 145 Received AuxCopy alive confirmation response
22685 589d 02/02 13:10:02 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:10:02 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 13:11:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]
22685 589d 02/02 13:13:05 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:13:05 145 Received AuxCopy alive confirmation response
22685 589d 02/02 13:16:08 145 Sent alive request to AuxcpyMgr
22685 589d 02/02 13:16:08 145 Received AuxCopy alive confirmation response
22685 58a7 02/02 13:16:48 145 TPool [SdtHeadThPool]. Tot [0], Pend [0], Comp [0], Max Par [0], Avg Work Time [0.00 s], Avg Wait Time [0.00 s]

Nt: Please find the attachment,

Regards

Nilles