Question

Auxcopy completed with error

  • 11 October 2023
  • 1 reply
  • 21 views

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Dear Team & Mike Struening,

 

We are facing auxcopy completed with error issue last few months, We dont have Tape backup. We are facing below error:-

 

 

Please help us to resolve the issue.


1 reply

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Hi @Vaibhav Waghmare , 

I checked he details. 

From the error, we see the Chunk processing is failed. I suggest to check the following options:


1. On the Particular disk and mount path, check if you are available to acces the chunk on its folder [V_xxxxxxx]. 
2. Check if the Read/write permissions are given to the folder/path
3. Check if the chunk is in readable format and having all files on it. 
4. As the error message mentioned the job ID, go to that Client/Job and run a verification job to check if the particular job is healthy or not. 
5. If the Verification job fails, there are chances that the job is corrupted due to bad chunk/file. 

Further if the issue persists, please reach out to Commvault team for a detailed review on the issue. 

 

Also, please refer the available solutions on Commvault Docs with similar issues:
https://documentation.commvault.com/search?q=error%20while%20processing%20the%20chunk&oem=commvault&majorVersion=11&minorVersion=32&site=essential#q=error%20while%20processing%20the%20chunk&t=All&sort=relevancy

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