Hi,Please assist.DDB Reconstruction is inprogress, the job is in “add records” phase but gets stuck on “failed to start controller on media agent.Services are running on both source media agent and the problematic media some other jobs are usng the same media agent Commserve is 11.25.14I thank you. RegardsGlenn

Answer

Failed to start controller on Media Agent

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Hi,

Please assist.

DDB Reconstruction is inprogress, the job is in “add records” phase but gets stuck on “failed to start controller on media agent.

I thank you.

Regards

Glenn

Best answer by Mike Struening

Can you check which Media Agent the job is using?

If it appears to be using a different Media Agent than what was hosting the DDB, kill the job and force it to use he correct Media Agent.

+23

Can you check which Media Agent the job is using?

If it appears to be using a different Media Agent than what was hosting the DDB, kill the job and force it to use he correct Media Agent.

https://www.linkedin.com/in/michael-struening

+3

Thanks @Mike Struening , it worked. reconstruction completed.