Question

Problem with media agent

  • 10 March 2023
  • 1 reply
  • 28 views

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Hello

 

Occured today on a strange error:
HP Ultrium 7-SCSI_2 - A SCSI command to the drive is stuck on the active drive controlling MediaAgent.

Id restarted tape libary but this problem is not resovled i assume i need to restart MediaAgent but dont know exacly how anyone can help?


1 reply

Userlevel 6
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Good morning.  Please see this documentation on restarting a MediaAgent:

https://documentation.commvault.com/2022e/expert/12598_restart_deduplication_database_mediaagent.html

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