Restore failing(goes to Pending) with error Error Code: [13:244]
Description: [Media read operation failure] [Dedupe disk media] [Access to the file/media denied.]
When running on Media agent 01 but goes through when running on Media Agent 02
Restore failing with error Error Code: [13:244] Description: [Media read operation failure] [Dedupe disk media] [Access to the file/media denied.]
+1
- Vaulter
- 94 replies
-
20 February 2024
Hi
The error is a bit generic. We will have to investigate the logs to figure out what exactly is cauing this issue, therefore would request you to log an incident for this issue. Do share the affected job ID and the logs once/during the incident is created.
If it is switching from media agent 01 to Media agent 02, it is not a problem. It only means that both media agents have access to the library and system wil try to use both of them to read/write to the librray.
Regards,
Suleman
+1
Hi Suleman
A case has been opened
Case Update: 240131-459
Job ID- 3450282
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